Hey #brushbabes, I know life happens but here are some important things you should know before booking:
Services // Please refer to service pricing and details prior to making an appointment so there are no surprises. Services are set up a la cart style to make it easy.
Time // Most full appointments take anywhere from 2-4 hours depending on what is being done. Please manage or clear your day so we can enjoy our time together.
Payments // All appointments are to be paid for in full before leaving the salon, this is the same for e transfers.
New Clients // A credit card will be held on file for all new client appointments. If the appointment is a no-show; the full amount of the service will be charged.
Color Corrections // A credit card must be left for all colour correction appointments. If for any reason you do not show up or cancel your appointment within 48 hours, you will be charged for the entire appointment.
Late appointments // If you are more than 15 minutes late for your pre booked appointment you will be rescheduled.
Cancellations & Rebooking // 48hrs notice is required for any cancelations & or rebooking. If frequent cancellations and/or rebooking takes place; a deposit will be required.
No Shows // will not be tolerated and will not be rebooked.
These policies are put in place so every appointment can run smoothly and on time.